IntrCity SmartBus Bus Booking

Detail

Value

Launched

Early 2019, as part of IntrCity RailYatri

Registered name

IndoRailBus Travel Private Limited

Head office

Ground Floor, Amco Tower, Plot No. A-5, 6 and 7, Sector 9, Gautam Buddha Nagar, Noida 201301, Uttar Pradesh

Routes

630+ across 16 states

Cities served

280+

Trips completed

1 million+, covering more than 500 million kilometres

Boarding lounges

51+ company-owned, alongside partner boarding points

Punctuality

90% on-time starts 

Customer support

+91-7303093510, care@intrcity.com

In-bus washrooms on sleeper coaches

IntrCity SmartBus sleeper coaches carry onboard washrooms fitted with water-level indicators for the tanks

Comfortable boarding lounges

More than 51 company-owned and partner boarding lounges in pilgrim hubs and popular locations such as Tirupati, Ujjain and Katra so passengers can freshen up and wait comfortably 

90% on-time start rate

The operator is known for starting bus journeys on time and has a policy of no unwanted halts during the trip

Seating designed for specific travellers

Specialised seating is provided for pregnant women and plus-size travellers, which is a provision almost no other intercity operator publishes

Air-purified travel 

Buses equipped with the IntrCity SmartBus.AQI ensure that the air inside the bus is up to 5X cleaner using PM2.5 and HEPA+ filtration. Passengers can check live air-quality (AQI) readings on the app. 

Choice of seats

Passengers can choose between AC seats, single and shared sleeper berths as well as 

private sleeper cabins to suit their requirements 

Trained SmartBus Captains

Bus crew are trained and there is 24/7 CCTV monitoring from a central command centre

Works as a substitute for overnight trains

Thanks to on-board washrooms, comfortable sleeper berths and private cabins, these buses can be a worthy substitute for trains

Daimler partnership for coaches

IntrCity launched smart intercity buses with Daimler India Commercial Vehicles in January 2022

Loyalty programme

Members earn miles, and the programme carries loyalty seat upgrades and trip rescheduling

Feature

What it is

In-bus washroom

Fitted on sleeper coaches. It removes the dependence on highway halts, which matters most on overnight runs and for women travelling alone, older passengers and anyone travelling with children. 

24/7 CCTV 

Monitored from a central command centre, with live tracking for passengers.

Trained captains and backup drivers

Trained crew under the operator’s own programme as well as backup drivers to secure overnight journeys .

Luggage handling

Handled as a service rather than left to passengers.

Specialised seating

Provision for pregnant women and plus-size travellers.

WiFi and GPS tracking

Offers free wireless internet and live tracking .

Other amenities 

Availability of charging points, blankets on AC buses, free water bottle, reading lights, fire safety equipment, and stops at hygienic and verified food points.

Region

Cities

North

Delhi, Lucknow, Amritsar

West

Mumbai, Goa

South

Bangalore, Chennai, Hyderabad, Coimbatore, Madurai

Free Cancellation

Cancel bus tickets without paying cancellation charges

Flexi Ticket

Choose a Flexi ticket and you can edit the travel date at least 8 hours prior to travel

Earn Rewards

Refer a friend and get ₹100 in the redBus wallet after they complete their first trip

Booking for Women

Enjoy special offers for women travellers, see how many women are on the bus, use priority helplines and discover women-friendly buses

Primo Services

Choose the best bus companies with the most convenient and punctual Primo services

24/7 Customer Support

Get 24/7 customer service for any booking assistance

Instant Refund

Get an instant refund for cancellation or booking-related issues

Live Bus Tracking

Track the bus in real time and plan the journey more efficiently