Contact us

Ibibo Group Private Limited is committed to resolving customer concerns and grievances. We request our customers to contact our customer care representatives on the numbers provided on our website or reach us via our Self-Help page for quick resolution of any concerns or grievances.

In the event your concerns have not been addressed, you may contact our grievance officer, who shall endeavour to resolve your concerns within 30 days from the date of escalation. To reach the grievance officer please use the following link and submit the details:

Escalate to Grievance Officer

You are advised to escalate to the grievance officer only when you have already raised your complaint which has not been resolved to your satisfaction, or your concern has not been resolved within 30 days from the date of ticket generation. You will be required to login and select the previous complaint, for any escalations to the Grievance Officer through the link given below:

Grievance Officer Details:

Mr. Sathish Krishnan

Email ID: grievanceofficer@redbus.in
Click here to escalate your complaint