Shanmugam
Dear team, I am writing to express my disappointment regarding my recent journey. It was the worst travel experience I have ever had. During the journey, no drinking water bottles were provided to passengers. In addition, the charging switch at my seat was not working, making it impossible to charge my phone. These basic facilities are expected but were not available. I request you to investigate this matter and take appropriate action to improve your service so that other passengers do not face the same inconvenience.











