LIYAS TOURS Karunagappally

Was dropped off in the middle of nowhere.

Everything great, smooth ride, very comfortable, and bus reached destination earlier. The only problem on such a long journey is more washroom breaks are needed. There were only two breaks in the whole journey (15 hrs), one for dinner and only one for restroom. That is way too little. More breaks needed.

The actual journey was very good but before the bus arrived live tracking was awful. It showed the bus had not even left the start point and then I received a message saying I had missed the bus 20 minutes before the bus was even due at my stop. Eventually, the bus arrived 30 minutes late but the live tracking and messaging caused a certain level of stress.

I booked a ticket with an expected arrival time of 8:30 am, as I had a connecting train planned afterwards. Unfortunately, the bus reached only around 12:00 pm because a container lorry had blocked the road at the Churam, which caused a major delay. I understand that such unexpected road situations are not always under the operator’s control. However, the journey could have been managed better. At Muthanga, the bus stopped for around 15 minutes for food, even though we were already running significantly behind schedule. When passengers have connecting trains or other time-sensitive plans, unnecessary additional stops during an already delayed journey can create serious problems. Because of the delay, I missed my train and lost the money I had paid for the ticket. This was a very disappointing experience, especially because the bus was originally scheduled to reach much earlier. I hope better time management is considered during delays and unnecessary long stops are avoided when the service is already running late. For passengers travelling with connecting trains, flights, or other important schedules, punctuality and efficient journey management are extremely important. This is my honest feedback based on my personal travel experience. I hope the service improves in the future.

Supporting staff of the bus was very rude. He was not even ready to tell the details properly even after asking the same repeatedly.

The bus broke down midway. They were not able to provide a proper backup bus. We were made to get in public transport.

The bus did not show up at GPS pick up point. They went another way. When I called they were already gone. I had to improvise a hotel and cancel my further plans. Please review the GPS position indicated on your trip! offer the possibility of adding a non Indian phone number. Not all intl numbers have 10 digits.

The bus arrived in good condition and on time. The driver picked us up very nicely. Congratulations, thank you.

Very good experience we had and the staff behaviour was awesome and we are very comfortable.

Good.