Yathra Logistics Bus Booking

The bed and the sheets were stinking. There were hairs of previous passenger on the bed. Currs had visible stains.

Partition curtains are not provided. It will affect my travelling privacy.

The bus was not clean after the last trip. I have pictures if you want.

Driver response is good.

Staff was so helpful and supportive. I was having some health issues and had to vomit a few times and the staff were so helpful, understanding and attentive too. Both shift driving staff were so understanding.

Good.

Bus is too noisy and not able to sleep due to rash driving and sudden brakes. Blankets were not hygienic and even the restroom place was horrible.

Dropping point not told.

Very poor service and unprofessional behaviour by Yatra Logistics. I booked a bus ticket with Yatra Logistics through the app. Unfortunately, my experience was extremely disappointing. The bus operator did not call me before the scheduled departure time to inform me about the bus arrival or pickup. Even though I was slightly delayed, they did not wait even 5 to 10 minutes. As a result, I missed the bus and had to travel approximately 20 kilometers back to find another bus at night. This experience caused me a lot of inconvenience, stress, and unnecessary travel expenses. I am very disappointed with Yatra Logistics and expect to take this complaint seriously and take appropriate action against the operator. I would not recommend this service to anyone unless they improve their customer service and punctuality.

Comparing to other buses, this bus is very shaky and I slid multiple times from the bed when the brakes were applied. Because of this, my sleep was very bad.