IRCTC Cancellation Charges, Rules, and Refund Policy
If you’ve booked a train ticket and need to cancel it, understanding the refund rules is essential. This section explains how refunds are calculated, what charges may apply depending on when you cancel, and the procedure to follow to receive your money back without hassle.
Cancellation Charges for Confirmed Tickets
The refund you receive depends on how early you cancel before the train's departure.
|
Cancellation Time |
Charges Deducted |
|
More than 48 hours before departure |
Flat charge per passenger: Rs. 240 + GST (Executive Class) or Rs. 180 + GST (AC Chair Car) |
|
Between 48 hours and 12 hours before departure |
25% of fare + GST, subject to the minimum flat charges above |
|
Between 12 hours and 4 hours before departure |
50% of fare + GST, subject to the minimum flat charges above |
|
Less than 4 hours before departure |
No refund if the ticket is not cancelled or the TDR is not filed |
Waitlisted Ticket: Cancellation Charges
If you cancel a waitlisted ticket up to 4 hours before departure, Rs. 20 + GST per passenger is deducted, and the rest is refunded.
If all passengers on the ticket remain on the waitlist after the chart is prepared, the ticket is automatically cancelled and a full refund is credited with no charges deducted.
Cancellation Charges for Partially Confirmed Tickets
|
Cancellation Time |
Refund Policy |
Charges / Conditions |
|
Cancellation online up to 4 hours before departure |
Full refund for all passengers |
₹20 + GST per passenger will be deducted |
|
Cancellation after chart preparation and up to 30 minutes before departure |
Full refund for all passengers |
No cancellation charge |
|
Waitlisted passengers do not travel while others do |
Refund process via TDR claim |
Must obtain a certificate from the Ticket Checking Staff, file TDR online within 72 hours of actual arrival, and send the original certificate by post to IRCTC (Group General Manager/IT, Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi 110055) |