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FAQ's

I forgot to buy my return ticket to Palasa, can i buy it later?

Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.

Do I need to pick up my ticket once I have bought it through the mobile app of redBus?

It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.

How many hours in advance should I be in the agency or terminal to change my e-ticket?

It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.

In case of a problem, how do I contact the customer service department of redBus, Palasa?

If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Palasa by sending an email to support@redbus.in

Bus Amenities

Water BottleWater Bottle
BlanketsBlankets
Charging PointCharging Point
Reading LightReading Light
PillowPillow
CCTVCCTV
Emergency Contact NumberEmergency Contact Number
M-ticketM-ticket
All our buses are deep cleaned and disinfected before and after every trip.All our buses are deep cleaned and disinfected before and after every trip.
Bed SheetBed Sheet

Customer Reviews

3.62
1167
5
4
3
2
1

What customers are saying

Loved by travelers

Driving (532)
Punctuality (512)
Seat / Sleep Comfort (451)
Staff behavior (443)
AC (441)
Cleanliness (418)
Live tracking (365)
Rest stop hygiene (360)

Could be better

Seat / Sleep Comfort (226)
Punctuality (196)

Reviews

Abdul Azeez

08 Oct, 2026

Not satisfied and asking extra money.

M Prashanth

04 Oct, 2026

Excellent service on time.

Aishwarya Komalla

09 Oct, 2026

The overall ride quality was good. Seats and linen over them were clean. Overall a good ride from Hyderabad to Goa. Only drawback, if we are nitpicking, will be the rest stop washrooms could be cleaner and we reached Mapusa at 11 AM when the scheduled time was 10.30 AM. Overall, I will definitely recommend this ride for Goa. They will give you the metro tickets too from any station to reach the bus boarding point in Miyapur. But metro can be hectic in the evening, especially with the crowd and luggage.

Rajat Sharan Sethi

09 Oct, 2026

1. The bus did not come to the pickup point. They sent some random person on a bike and the bus was almost 10 kilometres away. 2. The staff woke me up in the middle of the night to ask for a bottle of coca cola I was carrying. They removed the curtain and woke me up. 3. Customer service representative did not give any resolution for the above two when raised.

Arnavi Gaikwad

03 Oct, 2026

Amazing service. Staff and team at best behaviour and coordination. Never disappoints in any sense.

Bindu

08 Oct, 2026

Good experience and suggested to travel next time.

Nirmala V

06 Oct, 2026

Exllent service.

kalyani M

08 Oct, 2026

Extent service.

jyothi

08 Oct, 2026

Excellent staff management.

B Vithal Reddy

07 Oct, 2026

The bus was overspeed, irresponsible even after repeated warnings. Careless driver and the staff.

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