NS Transports Thamarassery

The vehicle was in a very bad condition, maybe an old one or with a very bad suspension system. Once it broke down and the bus was changed during sleep. Very bad throughout the journey.

The bus was kept well and all, but I was feeling uncomfortable sleeping in the ride and felt nauseous.

Seat vibration.

Bad driving.

If you cannot arrive on time, have the courtesy to let someone know. You are not the only one using the bus.

I missed my bus due to the driver and operator. They did not help with anything.

Bad service.

Very good service.

Excellent.

I recently travelled from Bengaluru to Thalassery and unfortunately, the overall journey was quite uncomfortable and disappointing. Throughout most of the journey, there was an extremely loud, persistent screeching noise coming from the bus. I am not sure whether it was related to the tyres or another mechanical issue, but the sound was unbearable. It continued for almost the entire journey and only stopped around two hours before we reached our destination. The noise was so disturbing that I was unable to get proper sleep and it also gave me a headache. Additionally, the driving was quite rash. The bus was travelling at speeds of around 90 km/h, with frequent sudden halts and jerks. This made the journey even more uncomfortable and made it almost impossible to rest or sleep peacefully. I was seated at 4LB and the experience was particularly uncomfortable. A long-distance overnight journey is supposed to allow passengers to rest, but unfortunately, that was not possible due to these issues. On a positive note, the live tracking facility was good, and the staff behaviour was satisfactory. However, I genuinely hope the management looks into the mechanical issue causing the persistent screeching noise and also addresses the concerns regarding rash driving and sudden jerks. I hope this feedback is taken seriously and necessary steps are taken to ensure a safer and more comfortable travel experience for future passengers.