KANNAN B
Very worst experience, operator didn't pick up the call even though I didn't know the bus number. Waited for so long, just by the bus name I guessed and boarded. If they can't respond, why are you allowing them to operate? It's breaking trust with the red bus. Please take necessary action. These kinds of situations are traumatizing forever and causing us panic. It's not our job to visit every bus and make sure whether it was the one I booked. Just attending a phone call is the toughest task? Please everyone make sure the customer service is good or not before booking. They left me stranded without any faith for a few hours. Who gave them the right to treat us in this manner? Never going to book hereafter.

