Rajamanickam
I booked this bus for my elderly father. Three hours before the journey, they called to say the bus we booked broke down and arranged a sleeper in an alternate bus departing at the same time for Coimbatore. Terribly, they did not even go to Coimbatore and just dropped him off at Pollachi. I called the driver and the person who called me and informed them regarding the alternate bus and this issue and insisted they drop him at Coimbatore, for which we actually paid, but they just casually apologized and claimed his name was missed in the list and refused to drop him at Coimbatore, leaving an elderly man stranded in Pollachi. Extremely irresponsible service. Kindly do not book tickets in this bus.

