Chartered Bus बुधनी

Too much dust inside the bus. Problem in breathing.

Timing. Bus is stopping at unofficial stoppage.

Very poor service.

Bus is very dusty. The dust coming inside is very unhealthy and unbreathable for me. The pillows and bed sheets are also too dirty.

Due to Diwali festival bus is late 01hr 30 minutes in Bhopal.

I was writing to escalate my refund request for my bus booking of XXXX. My scheduled departure time was 9:30. At 9:25, I personally contacted the bus operator, and they informed me that the bus would arrive in approximately 10 minutes. I waited as instructed. However, the return call of the operator was automatically blocked by my spam-filtering system. When they called again approximately 20 minutes later, I was informed that the bus had already departed and my ticket was cancelled. I had made a genuine effort to board the bus and had contacted the operator before departure. I did not intentionally miss the bus. I requested an investigation into the call records and booking details of the operator and a full refund of XXXX. Please escalate this matter to the concerned team and provide a written resolution.

The pick up point was almost 300m away from the actual bus stop. Ride went pretty smoothly.

Bus condition is getting poor day by day which makes the journey very rough and uncomfortable.

One of the worst travel experiences I had ever had. The service provided by this travel agency was absolutely pathetic and nowhere close to the standards expected from a reputed bus operator. The staff behavior was extremely rude and unprofessional. There was absolutely no sense of customer service or basic courtesy towards passengers. Time management was terrible, with no respect for passengers' valuable time. To make matters worse, seats were uncomfortable and completely unsuitable for a long-distance journey. Basic facilities like mobile charging points were not available. Staff behavior was disappointing, arrogant and unacceptable. There was no proper punctuality or accountability. Overall, it was extremely poor service despite passengers paying for a comfortable journey. It was shocking that a bus service operating on a major route like Bhopal to Rewa could not even provide basic passenger facilities and professional service. Think twice before booking this travel agency. Passengers deserved comfort, punctuality and respectful treatment, not excuses and disappointment. The management seriously needed to wake up and improve its services rather than taking customers for granted. Absolutely not recommended.

Without any info change the route.