Bashudev Transline (Under ASTC) जोरहाट

I booked a single seater (non-sleeper) seat, but after boarding the bus, the conductor informed me that the originally scheduled bus had developed a problem and that another bus was being used instead. As a result, I was asked to sit on a double seat instead of the single seat I had booked. When I objected, the handyman behaved rudely and misbehaved with me. After a heated argument, they finally allotted me a single sleeper berth (second last), which was not what I had paid for. To make matters worse, when the bus was about 30 km away from Khanapara, it suddenly stopped. The handyman then announced that the bus had developed another problem and that all passengers would have to shift to a day super bus that had been arranged. Overall, it was a completely disappointing and frustrating journey. Poor management, lack of accountability, and rude staff made this one of the worst travel experiences I have ever had.

The bus broke down but no communication was made by the service provider.

Very bad service.

Worst experience.

The timing.

Punctuality.

The AC should be regulated properly and kept within the tolerance limit. My senior citizen father almost fell ill due to the extremely low temperature of the AC, and when asked, the staff said there is no procedure to correct the AC temperature.

good staff..but they should move towards volvo to acquire customer.

Terrible experience. Waited for more than an hour to board the bus. In the middle, the tyre got punctured and they did not have a spare wheel. Had to catch another bus to reach my destination. Pathetic experience.

Basudeb bus is always late. Disgusting