Balaji Cabs वेल्लोर

Worst experience ever.

AC stopped working on the way, passengers are suffocating without airflow, driving is not responding properly, taking more time than actual dropping time, much delay in driving. It was mentioned as 3.30 AM at dropping point but still 30 kms to go for my dropping point at 5.13 AM. Overall very worst service, team also not supporting in this case.

AC control is not working because of damaged coverage. We could not sleep due to leakage.

I was supposed to reach around 6.30 and reached my destination at 9.30. Multiple breakdowns while coming. Why do they even have travels?

No proper support from service provider and no proper response from bus operator. Bus was really late not 5 minutes 10minutes literally one hour for pickup. I suppose to reach by 10am in the destination, but i reached by 4:30pm. Please remove the bus from the list.

Worst bus and the staff was not good. They haven't stopped for using the restroom. In the whole journey they stopped only two times, one for dinner and one for refilling diesel. This is how you treat a passenger. What if a sugar patient was in the bus? And the driving, I have never been on a roller coaster for 24 hours. Yeah, that's how he drove the bus. We can't even sit or lie down for resting. And for the cleanliness, no curtains were clean. They didn't clean the glass also. Worst experience. Staff were talking harshly. The main thing is they didn't stop for using the restroom. I never recommend this for people to use this bus.

It's pickup time very late. But bus comfortable.

Journey was good.

Good.

Subject: Serious Complaint Regarding a Driver Operating the Bus Under the Influence of Alcohol and Negligence by Bus Management I would like to raise a serious complaint regarding a highly disturbing and frightening incident during my bus journey. The driver appeared to be under the influence of alcohol while driving the vehicle, causing immense fear and anxiety among the passengers and putting their safety at serious risk. Only after this incident was another driver called in to continue the journey. This incident raises serious concerns about passenger safety and the negligence of the bus operator. How can a driver suspected of being under the influence of alcohol be allowed to drive a bus carrying innocent passengers? Who would be held responsible if a serious accident had occurred? Furthermore, appears to make every effort to attract customers and facilitate bookings. However, when passengers raise complaints about such serious safety issues, there seems to be no proper response or accountability. Are passengers who pay for their tickets any less deserving of respect and safety? Are we not valued customers? Are we to be treated as helpless individuals without rights or dignity? We pay our hard-earned money for a safe and reliable journey, not to put our lives at risk due to the irresponsibility of drivers or the negligence of bus operators. I strongly urge and the concerned bus operator to investigate this incident immediately, take strict action against those responsible, and ensure that such an incident never happens again. Passenger safety is not a privilege; it is a basic responsibility. I expect a proper response and a clear explanation of the action taken regarding this serious complaint. I hope will treat this matter with the seriousness it deserves rather than ignoring the concerns of a paying customer.