GSM TRANS INDIA Vellore

Please provide at least half liter water.

Changed my seat for no reason, arguing with me for not changing seats.

Good service.

Very bad experience I had faced.

Driver was rude.

Everything ok.

I almost missed my flight. No peace of mind.

Very disappointing experience. The bus did not stop at my designated boarding point and passed without picking me up. When I contacted the staff, their response was extremely rude and unprofessional. Instead of handling the situation politely, they showed no concern or responsibility. Really poor service and unacceptable staff behaviour.

I had a very unpleasant experience with this bus service, and there are serious concerns about both staff behaviour and basic hygiene. When I was boarding the bus, the coordinator/driver was arguing with another passenger. During the argument, he made a highly disrespectful remark, saying something along the lines of, Through your reviews, throw them in the wastebasket. Such an attitude towards passengers is completely unprofessional. Customer feedback should be treated with respect, not dismissed or ridiculed. To make matters worse, the condition of the bus was absolutely disgusting. The seats were unclean, and used Cool Lip sachets, after being chewed and used, were lying on the passenger seats. This is not just about poor maintenance; it raises serious hygiene concerns. Nobody should have to sit in a seat contaminated with someone else’s used pan masala waste and saliva. A bus operator is expected to maintain basic cleanliness and ensure that passengers are treated with courtesy and respect. Unfortunately, neither was evident in this experience. Passengers pay for a service, and they deserve at least a clean travelling environment and professional behaviour from the staff. I hope the management takes this feedback seriously, investigates the staff’s conduct and ensures proper cleaning and hygiene standards before allowing passengers to board. Extremely disappointing experience.

Bad smell. And no drinking water.