I was booked on the 20:45 bus from Delhi to Dharamsala, reporting time at 20:30. After a flight from Bangalore and then 2 metro trips and an autorickshaw to arrive at the departure location at 20:15 the street vendors confirmed that the bus had left at 19:30. One of the venders was kind enough to ring the bus company and confirm that the bus had departed. Thankfully the vendor was also kind enough to arrange alternate bus options at a nearby location, where another private operator was ready to depart. This operator called the contact details on my ticket and they allowed me to travel on their bus free of charge. The route however was not direct, and I changed buses at Kungra. If it wasn't for the street vendor I would have been stranded in Delhi late at night, after a long day of travel without any hotel accommodation arranged putting me in a very vulnerable position as a solo female traveller.