New Delhi: The Bus and Car Operators Confederation of India (BOCI) organised Bharat Prawaas Awards 2025 on September 11, 2025, at Bharat Mandapam, New Delhi. The ceremony was graced by Shri Nitin Gadkari, Hon’ble Minister for Road Transport and Highways, as the Guest of Honour. At the ceremony, redBus, the leading online bus ticket booking platform, facilitated the winners of the People’s Choice Awards. 

Nominee Selection Process for the People’s Choice Awards

The redBus People’s Choice Awards are entirely powered by passenger votes, giving commuters the chance to recognise their favourite bus operators. To ensure fairness, nominees are first shortlisted based on customer feedback and ratings across key parameters like safety, punctuality, customer service, and overall travel experience.

In August, redBus launched a nationwide poll, inviting travellers to cast their votes across multiple categories, including timely service and overall journey satisfaction. At the Bharat Prawaas Awards 2025, a total of 19 honours were presented, spanning categories such as Best State Road Transport Corporations, Best Zonal Private Operators (North, South, East, West), Best National Operator, and the prestigious redBus Rising Star Awards for emerging operators.

People’s Choice Awards 2025: Winners List

1. Favourite Bus Operator pan India: Shyamoli Paribahan Pvt Ltd

2. Best Zonal Operators 

• • • North – Ram Dalal Holidays Pvt. Ltd.
    • South – National Travels CHN
    • East – Express Line
    • West – Raj Ratan Tours And Travels

Rising Star Awards by redBus for Upcoming Operators

redBus also recognised new and upcoming operators, presenting them with Rising Star Awards for exceptional customer service and impressive growth. The People’s Choice Awards by redBus are special because they capture the voice of the traveller. As quoted by Prakash Sangam, CEO of redBus, “this recognition is about more than celebrating operators—it’s about showcasing the trust and confidence passengers place in them every day. We are proud to have introduced this public-driven recognition to Bharat Prawaas 2025, aligned to the larger goal of making mobility safe, smart, and sustainable”. These awards also recognised some of the best State Transport Units, Andhra Pradesh State Road Transport Corporation, West Bengal Transport Corporation and Chandigarh Transport Undertaking.

Since its inception in 2017, redBus has been a proud partner of the Prawaas platform, consistently supporting its mission to highlight excellence in passenger mobility. As the Bharat Prawaas Awards transition into a dedicated annual awards format, the launch of the People’s Choice Awards has set a new benchmark—one that places passengers at the very heart of recognising and celebrating industry excellence.

Impact of Awards on Bus Operators

1. Receiving awards makes bus operators stand out from the competition.

2. Passengers would choose the operator recognised for excellence.

3. Builds the reputation of bus operators.

4. It boosts the confidence and morale of staff, drivers and support teams of bus operators.

5. Opens door for collaborations, government projects and partnerships.

6. It boosts the brand visibility of bus operators.

7. Encourages bus operators to provide quality service, adopt safety measures and other factors to ensure that passengers travelling in their bus experience a hassle-free travel journey. 

We hope you enjoyed exploring our coverage of the Bharat Prawaas Awards 2025 by redBus. For your next journey, head over to the redBus website or mobile app to book your bus tickets with ease and create unforgettable travel memories.