Mumbai and Surat are located at a distance of 330Kms from each other. Surat can be reached in about 5hrs 30min.Bus travel is a popular travel option between these two cities, and many buses ply between Mumbai and Surat. SRS Travels is a major operator along this route. You have buses starting from 10:30 AM, till 10:30 AM. Minimum fare for bus travel along this route is Rs.1800, and the maximum fare is close to Rs.1800.
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Mumbai, earlier known as Bombay, is the capital of the State of Maharashtra. Since most of the countries big financial institutions (like RBI, Stock Exchange and so on) is located it Mumbai, it is also considered as the financial capital of India. Mumbai is one of the most crowded cities of the country as well as the world. It ranks fifth in the list of the most densely populated cities of the world. Nonetheless, Mumbai welcomes people from all walks of life irrespective of their backgrounds. The British developed what was a cluster of seven islands into the bustling city called Mumbai. It was also under the British rule that the place attained importance and further developed into a major financial and commercial hub of the country. Now, Mumbai is often called the City that never sleeps, owing to the commercial and financial activities that the city witnesses even during the night times.
Surat, formerly known as Suryapur, is situated in Gujarat. The administrative capital of the district Surat, the city is known to be the third cleanest city and the second largest city in India. Surat is situated along the banks of river Tapti, at the Gulf of Khambat (Cambay). Surat is believed to be founded by a Brahmin named Gopi, who built a water reservoir which was known as Surajpur or Suryapur. Surat is popularly known as the “Embroidery capital of India”, as it houses the highest number of embroidery units in India. Surat is also the diamond capital of India. Diamonds from all over the world are cut and polished here. Surat is also known for its textile mills and is also engaged in manufacturing muslin, cotton, silks, and brocades. The places to be visited at Surat are Ambika Niketan Temple, the historical Surat Castle, Mughal sarai, Chinthanamani Jain Temple, and Dutch Garden.
Bus was 3.5 hr late, also they did not have my details, at pickup time informing that its late.
I had booked SRS Travels which departs from Mumbai at 2:55 am for Surat and had reached Sion Circle SRS Travels office at about 1 am. Upon reaching there I got a message at around 1:30 am saying that the bus is delayed by 2 hours due to traffic. I immediately called up the driver only to find out that there is no bus which reaches Mumbai at 2:55 am and that it is wrongly mentioned on the website. Its official time as per the driver is 5:30 am at Mumbai. Due to the inefficiency of SRS Travels and redBus as well, I had to wait and stay awake for safety and security issues at the Sion Circle (with no place to go since Im not from Mumbai) till 5:30am. There were 4 roadsiders who came inside the SRS Travels Office and slept throughout the night. Ironically, there is no SRS Travels staff at their Sion Circle Office. Nobody picks up the phone on any of the SRS Travels numbers or the redBus numbers. Missed half day of Office next day as well as well as my half day salary. Shame on SRS Travels and redBus for providing misleading bus information on their website and providing no call assistance during the night. I shall never again travel by SRS Travels and shall avaoid trusting bus deatails blindly on redBus as well. redBus - I wish to see your response to this feedback.
The pickup for the bus was scheduled at 11:50pm at Sion,Mumbai but the bus arrived at 1:40am. The bus office said bus will come at 12 midnight and the care taker of the bus said that the regular time for the arrival of the bus is 1am. The difference in the timings given by everyone was very annoying and then it was topped with the bus arriving late by 2hrs.
Good Experience especially timely departure and arrival was important. Thank you.