Lowest Price Guarantee - Terms and Conditions

Our Guarantee

redBus guarantees the lowest prices when you book any hotel room with us. If you find a lower price for the same hotel room on any online travel site within 12 hours of booking, we will refund you double the difference in the price!

Claim procedure

  • Book a hotel room in India at www.redbus.in/hotels
  • If you find a lower price of the same hotel room on another online travel site than the paid amount at redbus.in for the room, write to us at hotels@redbus.in within 12 hours of booking the room
  • Please mention your redBus hotel booking id and address of the website that is offering lower price
  • Do attach screenshots of the lower priced hotel room on the said website in your email

Terms and Conditions

  • Book a hotel room in India at www.redbus.in/hotels
  • The claim information should be submitted within 12 hours of booking the hotel room at redbus.in
  • The lower priced room is seen and should be available and bookable by general public and not restricted to specific groups of users
  • The comparison will be on the base fare and not inclusive of taxes or other fees
  • The guarantee is only applicable if the booking details of such hotel room / rooms meet the below criteria: It has to be for the (a)
  • same property, (b) same room type having, (c) same inclusions, (d) same cancellation and refund policy, (e) same check-in and check-out date and (f) same number of guests
  • If any cashback is availed on redbus.in, it will be reduced from the transaction amount for calculating the difference in price of
  • the given hotel room
  • The offer does not apply if the lower price is found after applying coupon, voucher or cashback at the competitor's website
  • The lower rate must be quoted online in Indian rupees
  • Maximum refund is limited to Rs.5,000
  • This offer is applicable only on Indian properties
  • After successful verification of claim requests, the difference amount will be credited within 7 days from the date of submission or check-out date whichever is later
  • All claims are subject to redbus’s verification and redbus’s decision will be final
  • Offer is not valid for bookings made by travel agents
  • Ibibo Group Pvt. Limited reserves the right to alter, amend, modify or withdraw the offer at its discretion without any prior notice
  • All disputes are subject to jurisdiction of New Delhi courts