The bus was late by 40 mins. The message from red bus about the driver and bus detail came after 45 mins from time of departure of the bus, by that time we had already boarded the bus. We however manage to get the drivers number from customer care etc, and called him to check where is the bus. but the driver first refused to stop at the scheduled bus stop. We told him that the stop is as per schedule and he should pick us up from the stop, but he kept asking to come to another stop with was around 2.5 kms away from our then current location. after few calls he agreed to pick us up from our stop. but it caused a lot of trouble as it was a small village, it was raining heavily and there was no mode of commuting otherwise.