First of all, the timing mentioned on the site is wrong. As per the website, the dep. time is 11.59PM. But that is not correct at all. The bus is starting from some other place and is reaching Trichy around 2.30AM. That is the actual scheduled time. And it arrived at 3.30AM ( 1 hr late, as per their schedule time. but as per the timing mentioned on the website, it is 3.30 hrs late).We came to know about that when we reached there around 10.45PM. When we asked for refund, the person's response was very rude. He told that "this is just a boarding point, KJ travels is not the ACTUAL travels". So finally we dont have any other choice other than to wait till midnight 3.30 AM.
I request RedBus to de-list this service or at least do something to provide this information on their website, with clearly visible RED letters.
WE ARE TOTALLY DISSATISFIED WITH THIS SERVICE.