Hello, day before yesterday I booked a ticket from Mandsaur to jodhpur(Multani sona bus travels). My Ticket was booked no issues.
But I have faced many issues -
1 -The number you mentioned "for Enquiry and time related" 9301607899 was not correct so I had problem to call them.
2- I found right no. From internet then I called Indore office ()they told your ticket was confirmed then I called to Mandsaur office() at 11:00 am on journey day and told I have ticket of your bus from Mandsaur to jodhpur they told bus will come on 8:00 pm u come office before 15 minutes, I reached before 1 hours instead of this bus didn't pick me (because their is no proper coordination of Mandsaur bus agency and bus driver/ conductor).
It is responsibility of bus travels agency or conductor to pickup passenger from source point that was not happened. He left me.
so I told mandsaur travel agency person then he called to bus driver he stopped bus far from 7-8 km from my source point,I bare this charge (was not good).
3- on ticket you mentioned pickup from Bypass
Road that was Not correct because bypass is 10km far from their office and their office at in the city and bus goes from their office only so correct them. (other passenger also get difficulty to find).
4- You mentioned time boards 7:15 PM but bus actual time is 8pm(but kabhi 9 baje pahle nahi ati means 2 hours gap) .please correct this also
So finally my journey wasn't satisfied as I expected this time.
Please ensure that for next time I or other person not get this type of issues.
I hope you will do your best.