Being heard of the BIG kallada travels , as come with lots of expectations where ,first up all the direct web was very difficult to book it online , and once booked the journey for 6pm to aluva , the reporting time was 0545pm. The journey got delayed by almost 50 minutes where the bus come late . Before getting in to the original bus , there was another bus come with same company , got me in to confusion where bus reached the location same time ,but not allowed us to get in . After checking with them , they had informed as the bus will be coming . Although the journey was ok, but i has requested them to drop somewhere where i will get auto . But the staff even not ready to listen me and drop me in to the Bypass area where i had to walk 2 KM in the night to fetch one auto . I had spent more than 320/- rs from a Super fast KSRTC bus to go aluva where wanted a kallada experience turned up as a nightmare . Wish to not take anymore the service being not satisfied with Company .