I had the worst experience with bus operator. Bus scheduled departure was at 11:55pm on 23rd, instead i was told by hosur office boy the bus is delayed and will reach hosur by 4:00 am on 24th. I slept off while waiting and then got a call at 2:30 am that bus is arrived without any prior information from hosur office, neither did they give any prior intimation. then they put me in the bus which finally came at 5:00 am on 24th. pathetic communication system with no one accountable / responsible available at that point of time in night including redbus customer care.