Bus came almost 1.5hr late. We rushed and arrived at location but came to know the bus is 1.5hrs late and we dissappointed. For transport service we pay, we expect if they can add a SMS notification in case there is delay expected..or someone from local office calling and informing the expected delay. We spent almost 1.5hrs in the local office with mosquito bites. Please improve in this regard. The person in local office too was not polite on informing the delay. It was like he is doing a service for free of cost, He roughly mentioned the bus is delayed by 1.5hrs, wait or have dinner and come back later. Not an expected service at cost we pay for private services.
Surprisingly though the bus was late, They reached on time with regards to destination. This also makes me think how fast the drove to make the on time arrival. Its not safe to drive this way too. Please improve on this too.