It was the pathetic travel I ever had. The bus was Aayush Travels & also written as krushna travels.
Firstly the timing.. Actual bus reporting time was 7.15 PM. But I got phone call at 6.00 PM that bus will be reaching on stop in 5 min time at Faizpur. The driver & cleaner informed me that due to heavy rain on the route the bus has started early so as to reach Pune on time.
But this was not the reason, later I came to know. The bus booking was not full & the bus driver & cleaner were searching for the seats in Jalgaon & left Jalgaon at 9.40 PM. Normally all buses starts at 9.00 PM from Jalgaon. Eventually bus started early from my place but struck in Jalgaon & I think it was the last bus leaving Jalgaon.
Secondly the bus condition was very bad & smell dirty. Lot of duct & clay on the sleeping berth. When asked the driver & cleaner, he said you peoples are only doing this.. when asked him to clean he refused.
After starting from Jalgaon at 9.40 PM we travelled approx. 20 km & the bus tyre got punchactured. There was steppy available in the Bus so could able to replace & again started at 10.15 PM.
We reached to Faridabad at 11 PM & stopped for dinner. Again we started at 11.40PM after Dinner & travelled almost 15 to 20 km & suddenly the Bus stopped due to engine overheating. It was dark just passed 12 PM & raining outside, bus stopped on the roadside.
Driver informed that there is alternator pulley slipped & he is going for searching the mechanic. They found the mechanic & bus started again. Bit this took 4.30 hr to repair the bus & we were standing roadside in rain below tree. We could not able to sit inside the bus due to mosquitos. It was a horrible experience. We asked the driver to call the bus owner & ask for alternate bus, but the Bus owner refused. We were keep on fighting with driver for alternate bus but no success. Due to late bus timing all the buses on that route were already passed & We were not having any options other than waiting on roadside in rain water.
At last bus started again at 5AM after travelling approx 150 km again the bus stopped & driver checked & said that the repair done at night was not proper & issue repeated. Again he does some tighting & started but the bus could not able to take pick up. At last after 25 to 30 km we reached to Ahmednagar at 9.30 AM. Now everybody got too much angry & stated shouting on the driver & cleaner. We ask them for the alternate bus & they had not arranged. They were instead telling us to travel in the state transport bus. The owner even threatened us over phone call for raising our voice. He keep on telling us not to contact him & contact the agency from where we booked the tickets & ask them to arrange for alternate bus or refund. Again they did some repair & started again .. like this we reached to Pune at 2.30 PM
The bus supposed to reach Pune at morning 6.00 AM .. but reached at 2.30 PM. Main of us have to attend the office at morning & we could not able to attend due to this bus.
I have to take leave from office & cancel the scheduled important meeting. Also for whole night we have to stand on road side in rain. It was very horrible & hope you can understand.
Now my questions to REDBUS are …
1. How can you allow such buses to sell tickets on REDBUS site??
2. We are simply believing redubs & buying tickets, Who is responsible in this case???
3. What is the action REDBUS is going to take on this issue??
4. How can REDBUS accommodate the loses which we had due to this kind of bus??
I request REDBUS to strictly take action against such Bus owners & do not allow them to sell tickets on REDBUS so that other persons like me should not be suffered.