Your service from Delhi to KOTA with navrang bus travels is very very bad. No punctually, no safe driving, drunk driver, bus loaded with more cargo bags more than its capacity. During the night time I can not sleep because bus has loaded on top and it's GM may be increased and whole voyage bus doing rolling. During turn all the time I thought now it may collapsed due to rolling. Bed conditions very bad and dirty. I travel in red bus from Mumbai to goa that was my good and unforgettable experience. Bus service, bed in good condition, I enjoyed that trip but in Delhi route very bad service.
Please keep your passengers safe all the time.