After a long time, I am using redus service. I am really disappointed that redbus is not the way it was early.
1. I did not receive any information about the travels office number or the person who I should get in touch with.(It was frustrating to call redbus toll free as call was dropped several times.)
2. I did not receive any message regarding the bus service usually I get it when I booked from other service providers.
About Kallada Travels
1. I usually travel in kallada but this is the first time I faced such a bad experience.I boarded my bus at kodagara. The bus dynamo was not working and bus stopped in Palakkad. Passengers (nearly 30) waited for more than three hours and finally they routed us to their other buses on the way.
2. Staffs said it was not their responsibility as the management was responsible and forced them to take a uncondition bus.
Redbus please provide concern travels/attender number for passengers.
Kallada, please check all your bus are in service before they are ready for 500km +travel.