This Bus Service is A scam. We did not get any help from REd Bus nor from the bus provider. Our Seats were changed and Bags Damaged too.
The Driver drove rashly and the conductor told us if we want to travel we can or talk to red bus. We were told our BUs has broken down so this is the alternative provided and got the last seats in a Seater Bus.
Our drop point was also changed as per the Driver Wishes.
Red bus did not feel like escalating the issue nor getting back to us as suggested by them.
On talking to other travellers we got to know that they are all having the same issue and had booked with different private buses.
We did not even get the bus number or details from Red bus.