This service is very pathetic. I have used this particular service three times. But the experience is more or less the same. First time the bus broke down in road, second time it met with an accident, third time it again broke down in road. After paying so much money for a comfort travel in Volvo, the authority is not providing any care in providing the quality of the travel, both in terms of Bus quality and safety. In all three time, bus was late.