It was one the worst experiences I have ever had on a bus. We were supposed to have a bus pick up from Indiranagar at 6:30. Someone from Kallada called us and told us to come early to the pick-up point as there might be traffic on the road. We reached the pick-up point at 5:30, as was instructed, only to realise this was a van pick-up which was supposed to take us to the Kallada Travels in Madiwala where the bus was starting. After half an hour, the van driver dropped us in the middle of Hosur Road and told us to cross the road to the Kallada Travels office, as making the U-Turn to the office was very difficult - This despite the fact that there was almost nil traffic on the road! So we got off the van and lugged our luggage across the highway to the Kallada Travels office - where we were greeted with the news that the bus will only start by 8 pm. This after we were booked a pick-up time for 6:30 pm. And we had managed to reach the starting point by 6 pm! So we had nothing to do, but wait for 2 hours!! Finally we boarded the bus at 8 pm thinking that the travel time was 8 and 1/2 hours (as specified by the travel details given to us). But no such luck - we took almost 14 hours to reach guruvayoor, with the driver stopping for 10-15 mins almost every hour! A 17 hour travel time (including the two hour wait for the bus, the one hour early that they asked us to come and the 14 hours it took for the bus to reach the destination) all for a 8 and a 1/2 hour travel! All in all, a terrible experience ending with a vow to never travel with Kallada travels aver again.