Redbus online service was very good also kallada travels online service... Both gave good support and service.
But we faced so many issues on departure at aluva. Office staffs are not corporate well.And me and my family reached at 9.15 pm actual bus time was 9.45pm. We went to office and enquire about reaching time and staff said usually it will reach at 10.15pm. Fine we were waiting until 10.30 and I tried to call office they didn't receive my call. Second I called bus driver he was corporate well and said me proper time. And at 10.45 pm he called me and said to reach at different place and hurry. We couldn't get any auto we were running 1km with luggage and unknown place... finally we got auto, we went to place which one driver told us, and there so many unknown strangers are near by us and me and my family was struggled mentally a lot. Finally we got bus.
Once again thank you redbus and online support of kallada and call support by driver but office updates and service was poor poor poor.... next time we won't choose online private bus service.. even my friends and family. Thank you.