i had a terrible experience in this journey (venoor to Blore on 11th in Pragathi), as the bus was half the way stopped and asked us to move to another bus with our luggage..with no help ...i was travelling with my two small kids. I had a front upper seat. and they gave me sitting seat at last bench. no one cares for it, despite calling them and informing. They gave female assitant number for any emergency. i called on this number,,, no one picked up.