I have two things to share..
1. Before reaching nagercoil ( just 3 to 4 km),, they are filling diesel in bus..They are stopping in petrol bunk for about 25 minutes for this..It is really frustrating. They can drop the ppl and then they can come to fill diesel. Just 3 to 4 km before the destination (nagercoil), they are wasting 25 min for this.
2. Another important point i want to mention is that, the staffs are giving importance to the people who have booked ticket in person. If we book ticket in online, they wont allow even for a seat change or any other issues. If we book ticket from booking office, they are helping those people in these issues. if we ask, their answer is " If you book in online, nothing can be changed ". Then how changes are possible for the people who booked ticket in booking office ?