Thank you for all your efforts. I am very happy booking tickets with redbus.in .
I liked that the bus contacted me when they reached my stop. It was courteous and appreciable.
However, I had a few problems which I would like to enlist below:
1. The bus arrived at my departure point (Vashi Plaza) at 10 pm where as I was asked to reach the said point at 9.15 pm.It was a long wait.
2. The bus waited at the Sanpada signal for nearly half an hour for some passengers. This was excruciating and irritated my punctuality nerves. I have still filled in a 4 for punctuality since I reached my destination on time.
3. The bus did not stop in the morning for a break since they had delayed the previous night. This inconvenienced me much.
4. The movie in the bus was too loud. I don't enjoy watching movies, however, I would not mind if the volume was not at 100%.
Thank you for your efforts never-the-less. I would prefer booking my tickets online with redbus.in again in the near future owing to the convenience it gave me with booking tickets and the timely intimations.