It's very bad experience . First of all i would like to mention that the actual fare was rs.700 by shrinath Travels while you had charged Rs.965 from me. It's not justified.
Bus reported at 9 Pm while the schedule time was 8 PM . Bus reached at 10 AM at Gurgaon while it was scheduled at 8 AM. Very bad .
The behaviour of all the staff was ridiculous . They don't know how to talk . They were busy only to collect money for road side passengers