Ticket no. TH8626249228 #RB-1272015-225622
Our journey from Trivandrum to Awaye on 12th instant was really horrible. Departure time was 9.05pm and bus came after 11.00pm. We have to wait about 2/3 hours on foot path fighting with mosquitoes in rain during night hours with my family including 6 yr child. Actually bus came from Kanyakumari got some problem and they could not rectify the problem. Then they made one bus ready by inter changing some parts of the faulty bus with other one, which was in the work shop from a long time.
It was horrible experience in my entire life. The Ac was not working and some smoke was coming inside our bus and it spread inside. Moreover, inside of bus, lots of mosquitoes bite us like anything.
However, after 170km it is also totally collapsed. Then they brought 3rd bus and at last they dropped our destination at 4am.
If I catch a passenger train with a fare of Rs.65/_ it would be far better than this one.
So I suggest you at least refund the ticket fare