The Bus is awesome; punctuality to be improved. Staff should be more courteous, more so, towards senior citizen. While pick up point experience is ok, at the dropping point logistic supports have to be streamlined. The van which fetched us at the Coimbatore Bye Pass is awfully bad. Does not augur well with the status of the Bus Owners. There is deficiency in this segment of service. Timings have to be kept up.