We booked tickets to board from Thirunallar. In the last minute, we called up to know the boarding point at Thirunallar and then only we were told that the bus wont be coming to Thirunallar and instead had to reach Karaikal. This was too big a trouble for us and had to hurry to Karaikal in taxi. We were in trouble but by the grace of God could board the bus as soon as we reached Karaikal. While we deserve a better treatment from you, we plead that this similar problem should not be faced by the passengers in future. if you dont have a boarding point at Thirunallar, please remove that from the list. Staff also didnt give a responsible answer. We just wish to forget the hardships of our return trip. At the same time we praise your services in the forward journey to Kombakonam from Coimbatore.