It was a very bad experience. It was my first travel via bus from Thaliparamba/Kannur to Bangalore on 17-01-2015.
Normally i prefer train. Since tickets were not available, i had no other option.
I have been booking through red bus in other routes. There buses are good/up to the mark and rates reasonable.
This bus was by yatra holidays and it was a below normal bus. They charged Rs 1199 whereas other volvo buses like golden and kalpaka charged less.
First of all bus was late by more than 1 hour.
NO blankets were provided and AC was not getting adjusted.
Throughout the journey, bus was stopping here and there because of engine failure as told by crew.
Finally it reached Bangalore city limits by 830 AM instead of 530-600 as it usually should take.
Finally the bus broke down at BHEL EDN stop, Mysore road. It didnt start after. All the passengers got down and argued with the Bus staff (Mr Joshi). His response was unwelcoming. He was arrogant. When asked about part refund, he didnt give clear reply or directions to get them. Also no alternative arrangement was made for the passengers to go till Majestic(End point). I took an auto and got off to me place. Same was the case with most of the other passengers as they were already late for offices.
Hence this journey was a very bad experience and i will never opt for this bus.
I request Red bus to properly verify the technical/reputation of the buses which your are posting in your site/app.
Also I request you to give part refund for the above journey.
My Ticket No TJ2F75895274 .