My scheduled departure from Tadepalligudem was at 11.15 pm. When the Bus did not turn up even after 11.45 pm, I called the number and I was told that due to traffic jam, the bus is going to be one hour late. Had no option but to wait on the road for the bus to arrive in the midnight. The staff should call and inform the passengers if the Bus is going to be so late. Finally, when the Bus came at 12.15 am, when I asked the Driver about the delay he said he got stuck at Toll Plaza which is unbelievable as all other services passed through T P Gudem. This careless attitude of the staff and not informing the passengers of undue delay is not acceptable. I have been a regular traveller by Kesineni Travels. Found their staff and timings to be more cordial and punctual.
My experience with Purnima Travels has been bad.