First of all the bus company did not contact me with any kind of confirmation about booking. They did not give me bus details bus number etc. I had to call at the very last minute. And the worst of all the bus didn't came to my usual stop, I was supposed to board the bus drom prime arcade that was the pickup location that I had selected but when I call the bus company they tell me that I have to board from udhna darwaja. The bus company did not contact me about this change of stop from their end it was I who called to enquire about the bus number which is when I got tp knthe change of pick up location. There was complete ignorance from their side it had been a not sp pleasant journey.