The boarding point was given as Thiru Annamalayar Travels, 100, Gandhi Road, Srirangam with contact phone No. as 0431-2434800. But, there is no such address in reality as personally searched and found by me. When I rang up the contact number, the phone was never lifted. When I contacted the Bangalore office of SRS Travels, I was given a mobile number-9789768101, which proved to be a personal number of somebody not connected with SRS Travels. When I contacted the Bangalore Office again, I was given another mobile number (9940037931), which was found switched off. Again I was forced to contact the Bangalore office, who gave another number 0431-4051999. When I contacted this number, the person at the other end gave me the same non-existant boarding point. When I protested vehemently, he first asked me to contact any autorickshaw driver who will be able to tell me the exact boarding point. When I again protested vehemently, he gave me the boarding point as Raghavendra Arch, Srirangam. This is located at Amma Mandapam Road, Srirangam and not connected with Gandhi Road. At last, I was able to board the bus and the travel was uneventful. This sort of wrong indication of boarding point and misguiding by the staff are totally unacceptable. Further, even though the reporting time was given as 10-45 PM. There was nobody to report to and I was standing on the roadside till the bus turned up at 11-20 PM as against the indicated departure time of 11.00 PM. This again, is unacceptable.