It was one of the worst buses I have traveled in. It was mentioned that the bus was a Non AC Sleeper, but instead the bus was an AC bus where the AC was not working. So, the windows could not be opened, and the AC was not working. We were sitting in a hot pressure cooker. When the bus started, the conductor opened the roof ventilator for ventilation and air to flow. We were sitting on the first upper berth and now it became so cold that we were literally shivering. I was traveling with a baby, and this was the last thing I wanted to happen. Her journey was spoiled with the utter condition of the bed in which she had to sleep, forget about the fact that she had to wear sweaters and jackets to counter the continuous blow of air. This was the worst experience I have had with redbus. I would never be booking with them again. While going from Pune to Shegaon I had booked through a separate website and their service was comparatively better I should say. Shri Ganesh Travels definitely gets a thumbs down from me.