Bus time was at 10PM. I didn't had any details of Bus number, driver number etc. It was informed that I will get the details on day of travel, however no one contacted me. Finally, at 10PM I started calling Paulo Travels numbers of Panaji, Mapusa, which no one was responding. Sawantwadi office was closed. After calling to redbus helpline, finally I got call from Paulo bus at 11PM and he informed that the bus will reach at 11:30PM.
It was really panic situation at night, when it was raining, the stop was in open area (on road) and no clue of what is happening to bus for almost 1 hour.
I recommend to either remove Paulo travels from the booking options especially for intermediate pickup points.