I have booked ticked from Sattenapalli to Hyderabad in redbus website. The bus owner Mukundh(His contact no: 7032441657) called me at 11:45 PM, said that by mistake he has sold that seat to another guy and he forced me to travel in cabin. Also I see extra passengers in the cabin. What is the need for me to book the ticket through online, if the agents were selling the booked tickets on their own!!!!!!!!!! As I travelled in cabin now I am suffering from back pain and kept off to my office, it costs my work and time. I never expect this type of service from Redbus and you should take immediate action, by which no people should suffer from now.