Bus was supposed to arrive at 8AM. But it reached at 10:30AM.
There were some confusions that happened between the staff and some of the customers which created a scene and made it tough to take a nap. I have experienced the same before also.
I would say, the Bus is comfortable but the management should be more careful to avoid issues. Being late is fine and we can understand that, but creating a mess inside the bus at 3AM is not acceptable.