Not satisfaction. After online booking phone no.99 72 428508 Of Vinay Travels, Sagar is SMS message sent to my no. 8277494656. Up to 11:25pm we waiting in Vinay Travels, Sagar office. One srs bus at same time passed the Vinay travel office and agent is also there, he told us that, the srs bus passed at Sagar is your bus, and u have missed your bus. We got confused and tense. By auto rikswa at 11:30pm we ran behind the bus, but we are unable to catch the bus. We so disappointed and returned to home. At 11.45pm a call came to me asking that where are you sir you have booked ticket to Bangalore and we are waiting near to Sagar LIC office please come fast. By hearing this we ranned to catch the bus at 11.50pm. Thank god we succeed in that. But I m very unhappy about wrong information / missguideded by Vinay Travels, Sagar. Hence I m requesting you please give contact no. Of corresponding bus conductor/ driver phone no. Along with vehicle no. In future don't give such irresponsible Vinay travels contact no. to passengers. I hope u make some changes . thanks to reading my (passenger) problem.