Dear redBus team. I had an incredibly poor experience travelling with you. I had received an SMS stating that my bus Sree Chakadola Travels was scheduled to depart at 9:30 pm. I reached the Bus Stand well before time. I waited for about 30 mins before I was informed that Chakadola Travels was reserved for some function. I had to pay an extra 300 rupees to get a seat on some other bus. Thank you for nothing and your incredibly annoying service.