The bus staff was arrogant. First he was asking me to take a seat other than I booked,giving some lame excuses. I had to call Redbus thrice to solve the issue.
Later when asked about delay in departure of bus, he said 'tumhare akele ke liye bus time pe nahi chalega,cancel karna hai to bolo,cancel karta hun'( I cant drive bus in time only for you, if you want you cancel the ticket). The staff was really horrible.
The bus was late at Pune by almost 2 hrs and this delay was there till destination(ie I reached almost 2 hrs late).
The bus has no air-suspensions,you are sure to get back-ache wherever you occupy seat,at front or back.
I do NOT recommend this poor bus service to anyone.