The Bus came two and a half hours late to the boarding point in Viman Nagar. During the journey, the bus ran out of Diesel in the middle of the road in the early hours of the morning which is very unprofessional.
To cover up for the lost time, the driver was driving very rashly and none of his gauges were working (Speedometer, Fuel Indicator, Temp Gauge. The horn had a monotone as per government guidelines but was a musical horn which is illegal as per the Government of India. Also, the driver was using it excessively which was very disturbing for all the passengers.
The bus conductor was very rude to the passengers and when asked as to what time the bus would reach the destination, he started to talk in a very rude manner and said not to ask such stupid questions, his exact comments were "The Bus will Reach When it Reaches, do not ask such questions". The conductor also indulged in foul language with me when I asked him to talk properly after he had said the above mentioned comment.
The bus finally reached 4.5 hours late at the destination. The overall experience with Nirmal Travels was very uncomfortable and I wouldn't recommend anyone to take this bus service.